Terms of service

Terms of Service

Azure Promise

Last updated: [Insert Date]

Welcome to Azure Promise. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Azure Promise. Throughout the site, the terms “we”, “us” and “our” refer to Azure Promise.

By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein.

If you do not agree to these terms, please do not use our website.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least 18 years old or have parental/guardian consent.

  • You will not use our products for unlawful or unauthorised purposes.

  • You will not violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone at any time for any reason.

3. Product Information & Pricing

We strive to ensure all product descriptions, images, and pricing are accurate. However:

  • Colours may appear slightly different due to screen settings.

  • We reserve the right to correct errors, inaccuracies, or omissions at any time.

  • Prices are subject to change without notice.

All prices are listed in AUD unless otherwise stated.

4. Orders & Payment

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased per customer.

  • Cancel orders suspected of fraudulent activity.

If we cancel an order after payment has been processed, a full refund will be issued.

5. Shipping

Shipping times are estimates only and may vary due to postal delays, customs processing, or peak demand.

Azure Promise is not responsible for delays once the order has been handed to the shipping carrier.

Customers are responsible for ensuring their shipping details are accurate at checkout.

6. Returns & Exchanges

Please refer to our Returns Policy for full details.

Due to hygiene reasons, certain jewellery items (such as earrings) may not be eligible for return unless faulty.

7. Intellectual Property

All content on this website — including images, logos, designs, product descriptions, and branding — is the property of Azure Promise and may not be reproduced without written permission.

8. Limitation of Liability

Azure Promise shall not be liable for any:

  • Indirect or incidental damages

  • Loss of data or profits

  • Damages arising from misuse of products

Our liability is limited to the amount paid for the product purchased.

9. Product Care

Our jewellery is designed for longevity, however proper care is required.

We are not responsible for damage caused by:

  • Improper storage

  • Water exposure

  • Chemicals (perfume, cleaning products, etc.)

  • Normal wear and tear

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website constitutes acceptance of any changes.

11. Contact Information

For any questions regarding these Terms, please contact:

apromiseaus@outlook.com